Legal notice

Returns Policy

This returns policy applies only to products purchased directly from our website. If you purchased your products from a retailer or another online store, please contact them directly for their returns and refund policy.

Unopened Standard Products

We are happy to offer a refund or exchange on unopened standard products returned within 14 days of purchase.

To be eligible, products must:

• Be unopened and unused.
• Be returned in their original packaging.
• Be in a resalable condition.

Once we have received and inspected your return, we will process your refund or exchange. Refunds will be issued to your original payment method. Depending on your payment provider, it may take several working days for the funds to appear in your account.

Please note that, for hygiene and safety reasons, we cannot accept returns of products that have been opened or used unless they are faulty.